About Us

Contact Us

Location: 4881 Sugar Maple Drive, Wright-Patterson Air Force Base, Ohio 45433-5529


  • Monday through Friday, 7:30 a.m. to 4:30 p.m.

  • The medical center, with the exception of the emergency room, closes at noon for training exercises the first Thursday of each month (unless otherwise posted).

Important Phone Numbers: 

  • Information Desk: 937-257-0837

  • Patient Advocate: 937-257-9131

Customer Service

Patient Relations/Advocate

Phone Number: 937-257-9131 
Location: First Floor, Room 1X49
Email Address: usaf.wright-patt.88-mdg.list.patient-advocate@health.mil

About us: Patient advocates are located within each outpatient clinic and inpatient unit.

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number: 937-257-9166

Interactive Customer Evaluation (ICE)

Hospital Affiliation Requests - Providers Only:

Please send verification requests to our credentials department at usaf.wright-patt.88-mdg.mbx.wpafb-credentials@health.mil  Please include a letter signed by the individual authorizing your request.

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