The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit tricare.mil/shutdown.

Health Services

Beneficiary Counseling and Assistance Coordinator

The Beneficiary Counseling and Assistance Coordinator is available to assist patients with health benefit questions related to TRICARE and troubleshoot any issues related to their health plan, claims, including questions regarding the Foreign National Program, the TRICARE Plus program, and unresolved claims. For TRICARE Select and TRICARE Prime Enrollment, primary care manager changes, Claims Assistance and general TRICARE questions, call Humana Military at 800-444-5445.

Contact Us

Location: First Floor

Hours:

  • Monday through Friday, 7:30 a.m. to 4:30 p.m.
  • The medical center is closed for training exercises on Wednesday mornings until 9:30 a.m., unless otherwise noted. ER open 24/7/365.

Telephone: 937-257-9166

Don't forget to keep your family's information up to date in DEERS!