Contact Us

Location: 4881 Sugar Maple Drive, Wright-Patterson Air Force Base, Ohio 45433-5529

Hours:

• Monday through Friday, 7:30 a.m. to 4:30 p.m.

• The medical center, including both pharmacies, is closed on Wednesday mornings for training from 0700-0930 (unless otherwise posted). The emergency room is open 24/7.

Important Phone Numbers: 

• Appointment Line/Call Center: 937-522-APPT [2778]
• Information Desk: 937-257-0837
• Medical Records Office: 937-257-9157
• ​Patient Advocate: 937-257-9131
• Referral Management Center: 937-257-0692

Customer Service

Patient Relations/Advocate

Phone Number: 937-257-9131 
Location: First Floor, Room 1X49
Email Address: usaf.wright-patt.88-mdg.list.patient-advocate@health.mil

About us: Patient advocates are located within each outpatient clinic and inpatient unit.

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number: 937-257-9166

Interactive Customer Evaluation (ICE)

Public Affairs 

Email: dha.ncr.dha-cof-staff.mbx.dhn-continental-pao@health.mil 

Hospital Affiliation Requests - Providers Only:

Please send verification requests to our credentials department at usaf.wright-patt.88-mdg.mbx.wpafb-credentials@health.mil  Please include a letter signed by the individual authorizing your request.